Shipping policy

Thank you for shopping with TrackCRD!

Order Processing

  • All orders are processed within 1–3 business days.

  • Orders are processed Monday through Friday, excluding holidays.

  • Once your order has been shipped, you will receive a confirmation email with your tracking information.

Estimated Shipping Times

  • Canada: 6–12 business days

  • United States: 6–12 business days

  • International: 8–15 business days

Please note that shipping times are estimates and may vary due to customs, weather, holidays, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout. We may offer free shipping during special promotions.

Order Tracking

Once your order has shipped, you will receive a tracking number by email. Tracking information may take 24–72 hours to update after your order has been dispatched.

Delays

While we work hard to deliver your order on time, unexpected delays caused by shipping carriers, customs, or severe weather are beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided at checkout.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team at support.trackcrd@gmail.com.

We’re happy to help!